In plain English: we collect the information you give us — name, phone, email, moving details — to build your quote and schedule your move. We don’t sell it, and we only share it with the handful of vendors, like payment processing and email delivery, that help us run the business. That’s the short version; the rest of this page covers the specifics required to publish a policy.
Information We Collect
When you request a quote, book a move, or contact our office, we collect what you provide directly: your name, phone number, email address, moving dates, and details about your move, such as origin, destination, and inventory. Our website also logs standard technical data — IP address, browser type, pages visited — through analytics tools, the same way most business websites do.
How We Use It
We use your information to prepare quotes, schedule crews, communicate about your move, and keep internal records for insurance and accounting purposes. We may also use contact details to follow up after a move for a review or referral, though you can opt out of that at any time.
Sharing
We do not sell or rent your personal information to third parties. We share limited data with service providers who help us operate — payment processors, email and scheduling software, and our insurance carrier when a claim is filed.
Your Choices
You can ask us to correct, delete, or stop using your information at any time by emailing [email protected]. We’ll retain records required for tax, insurance, or legal purposes even after a deletion request, as required by Massachusetts law.
Changes to This Policy
We may update this page as our tools or practices change. Questions about how we handle your data can go to our office directly.
